Get the news you need delivered right to you. It kept getting worse. Once you've noticed that you're using a recalled mattress from Serta, stop immediately and contact Serta to verify if the mattress has received a recall notice. The mattresses have a white tag located on the underside of the head panel of the mattress with "Made For HOFISH Inc." printed on one side and "Prototype ID: HF19HY" printed on the other side. Not only does Serta provide great products; they also have a top-notch Customer Support Team that goes above and beyond to ensure customer satisfaction. Consumers should immediately stop using Murphy beds built using the recalled hardware kits, and contact Rockler for a free replacement repair kit with instructions. Contact Franklin & Ben at (888) 673-6652 or on their website at www.franklinandben.com. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. 800 mattresses from the Serta's Perfect Sleeper line failed to meet flammability standards. T Serta offers several mattress types, including memory foam, innerspring and hybrid, and sizes from twin to California king. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Description: The recalled mattresses have a zipper cover over a foam core. ConsumerAffairs is not a government agency. Also, the warranty representative told me to wait another six months and then file a new claim after having told her I could no longer sleep on the mattress. Below are the products that have been recalled by the CSPC and the most recent or ongoing class action lawsuits. Serta toll-free at 888-762-0013 from 9 a.m. to 5 p.m. How Often Should You Replace Your Mattress? These recalled mattresses failed to meet the mandatory federal flammability standard making them a dangerous fire hazard. This category only includes cookies that ensures basic functionalities and security features of the website. For those who don't know, the dates are written on the White tag on the mattress head. ae0fcc31ae342fd3a1346ebb1f342fcb. Consumers may contact Serta toll-free at (888) 762-0013 from 9 a.m. to 5 p.m. (ET) Monday through Friday, by email at [email protected], or online for more information. } ); U.S. Consumer Product Safety Commission Thank you, you have successfully subscribed to our newsletter! The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. I asked him to sit in the bed to see this dip and He said he didn't have to as he could see the impression. ET Monday through Friday, or visit the firm's Web site at www.serta.com. Note: Individual Commissioners may have statements related to this topic. Consumers can install the cover themselves or request free installation by a qualified repair technician. According to Consumer Reports based on the flammability tests, the mattresses passed the screening. Serta Mattresses Recalled over Safety Concerns On Thursday (February 10), WLTX-TV reported that Serta has recalled 800 of its Perfect Sleeper mattresses over concerns that they pose a fire hazard after they failed the federal flammability standard set by the U.S. Consumer Product Safety Commission. One lawsuit alleges that fiberglass dust can be dispersed into the air upon removal of the mattress covers, penetrate HVAC systems and subsequently spread throughout entire homes. Name of Product: Serta Zipper-Covered Foam Core Mattresses. The gray mattresses were sold in 38 (twin), 53 (full), and 60 (queen) inches wide sizes. Well, it's a piece of information to help customers whether or not they are using harmful products. Head over to our About page to learn more about the team behind Sleepopolis. The Serta mattresses were distributed at stores around the country and online. Only the twin-sized mattresses are included in this recall. I have had mattresses and flipped them all my life. Heres a step-by-step guide for getting an extension, There are more new cars for sale but affordability continues to decline, FunnyPaja recalls 4,500 childrens bathrobes, Mercedes-Benz recalls 61,000 vehicles with possible electrical issue. Consumers should immediately stop using the recalled mattresses and contact DownEast to receive a free fitted liner to cover the mattress and bring it into compliance with the federal standard. What a joke that is. They include a metal bed frame with wood slats for the mattress platform, a metal leg to support the foot of the mattress platform, mounting brackets to attach the metal bed frame to the wooden enclosure built by consumers, wall brackets to secure the wood enclosure to wall studs, and associated screws and bolts. They said they would stand behind it if it sagged 1 1/2 below the level line from edge to edge. DaVinci is contacting all known purchasers directly. From the model numbers to the date of manufacture, all this info is printed on the tag located at the center of the mattress. Report a dangerous product or product-related injury on. Told me to call Big Lots. All Rights Reserved. The date of manufacture in DD/MM/YY, the model number and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. This sleep behavior disorder sign could put you and your bed partner's health at risk. They cost me approximately 1150 to purchase and 500 to ship to the island so about 1600 a mattress. I could NOT find anyone at QVC (endless transfers to people who don't return calls and message systems) to help me and the only Serta customer service # that I could find and QVC could give me was an endless automated line. U.S. Consumer Product Safety Commission You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Some of the glass lids are too tight causing the jar to break when the lid is forcibly removed, posing a laceration hazard. I would think if Serta is selling a product through a vendor they would provide a customer service # to help. This page has the latest up-to-date product recalls from the US Consumer Product Safety Commission (CPSC) and the most recent class action lawsuits. The date of manufacture, the model number, and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. } else { A list of the recalled model numbers may be found here. The recall involves Serta Perfect Sleeper Mattresses. The mattress name, date of manufacture, model, and serial numbers are located on label attached to the mattress. Per the case, consumers are not properly warned not to remove the outer cover and expose the fiberglass sleeve. Down to the wire on taxes? The recalled mattress-sofas are two-tone gray colored and have a white federal tag with "Made For: CVB INC, 1525 W 2960 S, LOGAN, UT 84321" printed on it. We spend about one third of our lives in bedand we all know the importance of getting quality sleep in adequate amounts. The recalled audiovisual (A/V) carts can become unstable when loaded with heavy objects, such as cathode-ray tube televisions (CRT TVs). The information contained in this article is for educational and informational purposes only and is not intended as health or medical advice. They have to KNOW there is a problem with their product yet keep selling it. But, to date, there have been no recalls for this brand. Customers appreciate that Serta provides a 120-night sleep trial warranty on all mattresses purchased online, plus financing options and free standard delivery. The Serta mattresses subject to the current recall were sold at stores nationwide including Aaron's Furniture, Ashley Furniture, Macy's, and Sam's Club. Despite the Serta recalled mattress not meeting the federal mattress flammability standard, no injuries have been reported. Note that it's the CPSC that orders the pulling of certain products from the market if they don't meet a particular standard threshold. You can find authorized Serta retailers in your area by using Sertas store locator tool. The perfect sleeper is a great product by Serta and priced at an affordable level. Called SERTA. Description: This recall involves certain models of Zinus SmartBase Euro Slats metal mattress platform bed frames. As an Amazon Associate we earn from qualifying purchases. Toll-Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. The mattresses are being recalled because it has been determined that they fail to meet the mandatory federal flammability standard for mattresses, and this issue poses a fire hazard. Never buy this company's mattress or any products, our mattress was sagging just within three months and made a complaint to dealer (The Brick) and they asked us to contact the manufacturer directly. Dnieper Metallurgical Combine. Get buying tips about Mattresses delivered to your inbox. For more information and the full report, click here. The recall includes 25 model numbers, which can be found here. Sleep comfortably with help from coils that contour to your body and provide edge support. U.S. mattress website will give you the construction, specifications of the mattresses. Use a. Required fields are marked *. For hours or product availability, contact the store directly. So having a comfortable sleep setup is key, including a mattress that suits your personal preferences and specific needs. "DaVinci" is printed on the product packaging, instruction manual and product registration card. https://www.cpsc.gov/Recalls/2023/ESS-Universal-USA-Recalls-Mattresses-Due-to-Violation-of-Federal-Flammability-Standard-for-Mattresses-Fire-Hazard-Recall-Alert. Once confirmed, owners will get a free replacement including free delivery and disposal of the old mattress. I have had terrible soreness in the morning for many years because of poor quality mattresses. There are several reviews on this mattress and due to the subjective nature of comfort, each individual will have different results based on what they like or don't like about this specific Serta Gel Foam Mattress. Description: This recall involves Thornhill Dark Brown and Natural Baby Cribs. The firm is contacting all known purchasers directly. Hes a digital marketing and design guru and the brains behind the design and SEO of The Sleep Shop. No federal labels were included with the mattresses as required. The model number "0934" is printed on a white label attached to the mattress support board and on the external product package. Fortunately, no injuries as a result of using the recalled mattresses have been reported at this time. Cooling and comfort upgrade features like Max Cold Cover and Air Support Foam are also available. Note: Individual Commissioners may have statements related to this topic. Item Number Product Name B078ZLW6TR Sleeper Chair Folding Foam Bed 24" wide x 70" Long B00G2RYF4C Sleeper Chair Folding Foam Bed 32" wide x 70" Long B00N3ETGTG Sleeper Chair Folding Foam Bed 36" wide x 70" Long B0716L1W91 Sleeper Chair Folding Foam Bed 48" wide x 72" Long. This list is constantly updating! I expected nothing but hoped for the best and Serta delivered. The recalled mattresses have a blue cover with the ESS Universal logo featuring a gorilla picture and the words "ESS Universal" and "Comfort with Water Resistant Technology." Serta is offering a free replacement mattress, as well as disposal of the recalled mattress. Upon contacting the manufacturer (SERTA) they said our claim cannot be approved. Thats why every Serta mattress is backed by Sertas 10-year limited warranty. The white single-sided mattresses have navy blue side panels and were sold in twin . They were manufactured from July 15, 2021 through August 6, 2021. XPO does not do it that way and ONLY delivers Monday - Wednesday and no evening hours. https://www.cpsc.gov/Recalls/2019/Kikkerland-Recalls-Wireless-Charger-Bedside-Pockets-Due-to-Fire-and-Burn-Hazard. 10" Firm mattress with a unique combination of cushioning foam and supportive coils. I needed a new mattress and box springs about eight years ago. If their mattress is recalled, consumers will receive a free replacement mattress, including free delivery and disposal of the recalled mattress. The assembled bassinets measure 38 inches long by 20 inches wide by 30 inches high, and each weighs about 21 pounds. Attached to the island so about 1600 a mattress you need delivered right to you injuries been... Years because of poor quality mattresses foam core, as well as disposal of the website this category only cookies. Had terrible soreness in the morning for many years because of poor quality mattresses this... 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