Test the blower first before replacement. Turn off all electrical power to the appliance. If its out of that range, you can conclude that you have a bad thermistor. The knob needs to be depressed to light the water heater. If the quality of the cold water coming into the heat exchanger is poor, it can make the heat exchanger dirty and cause blockage in it. Once confirmed, replace the faulty ignitor coil. Each reference mark above or below these points indicates an approximate change of 10oF. Low voltage to the water heater. Dirty Flame Rods. Connect a garden hose to the drain valve near the bottom of the heater tank. Pilot burner orifice is clogged- You need to clean or replace the pilot burner. This helps to protect homes. How do you reset the gas control valve on a Richmond water heaterSerial #Q511716957Model #6GR40PVE2-40The control valve is Honeywell. Reverse-engineer the steps above and complete the installation. Its located right at the bottom of the unit. If the appliance will not operate, turn off gas to the appliance and call your service technician or gas supplier. The first one is when you see the status light do a short flash every four seconds. Its usually caused by a faulty thermostat which causes the burner valve or pilot to not open. You need to examine your gas supply. If you are unable to light the main burner to your Richmond power vent water heater, it may be due to the following issues: There are several possible causes for this problem: Check this too: Kinetico Water Filter Troubleshooting. All Rights Reserved First shut off gas to the water heater at the manual shut-off valve. Below are some maintenance tips to consider: Pelican offers two types of water treatment systems for hard water: Advantage Series Salt Water Softeners and NaturSoft Water Softener, Good clean well water shouldnt smell any different from your municipal water. A thermal well defect, a gas control fault, or a tank that isnt filled with water are all possible causes of this error code. Here are the steps to do it: Thatll get the ECO to reset. Heres why you get the eight-one flashes and their fixes in a glance: This blinking light code indicates that a fault with the temperature sensor has been detected. Allow the tank to fill with water before you turn the power of the water heater. If the build-up of minerals is affecting your heater exchanger, you need to flush it to solve this issue. Replace the material if youre not using the one suggested in your owners manual. Depress the COOLER button until only the WARM indicator light is lit. You can also clean the burner by scrubbing with mild detergent. If that is not the issue, the combustion shutoff device could have tripped and you may need to contact a qualified service technician. The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. The only additional thing you need to be on the lookout for is whether theres too much wind at the vent termination. Inspect whether the pressure switch is damaged. This problem has a very specific solution you have to replace the thermostat. ERROR Code. Test and correct. If that checks out, replace the pressure switch as theres a strong chance that its the main culprit behind this issue. There are 6 LEDs; with the last three indicated as A, B, and C. This indicates there is an open earth ground circuit to the ignition system. Check the sides of your heater to learn the required voltage to run it. Note that the knob cannot be turned from PILOT position unless pushed down slightly. The idea is that youll use the service ports at the cold water inlet and hot water outlet lines to connect the hoses. Change the pressure switch if required. Replace the flammable vapor sensor with a new one. Loosen the screws connected to the heating element and disconnect the wires. If it has indeed tripped, you can make this problem go away by resetting the ECO button. Finally, if doing all these things still doesnt resolve the issue youre facing, its time to call customer support and ask for their help. Copyright 2004 - Reset the breaker and try using it on a lower setting. A Richmond tankless water heater has no standing pilot light, no stand by loss, and the burners modulate to maintain maximum efficiency. Verify that the wiring to the pressure switch(es) is correct. Measure the readings given by the multimeter. Faulty ODS Thermocouple. Call your gas utility company to make sure that they are providing enough pressure to run your water heater properly. You wont have to do anything to solve these blinking codes as its a part of the normal operation of the heater. Blocked Air Intake. We call it Peak Hour Demand. Turn the dial from the vacation settings to the hottest settings seven times. COPYRIGHT 2023. Often, some parts will go bad in other heaters because of this issue. Remove the outer door from the water heater. It indicates a problem with the flame rod resulting in improper or poor combustion. (Residential gas is approximately 0.62; and residential electric is approximately 0.92). You can select from an electric model or gas model. The blower may need a replacement. But you can take the help of an expert if you dont feel comfortable doing it yourself. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. Contact customer support if you feel overwhelmed by the job and need expert guidance. A higher EF is only one of many reasons why tankless water heaters cost less to operate. If the gas supply is fine, then it could be caused due to other issues of the pilot light that include wiring damage of the pilot tube, build-up of carbon deposits on the pilot electrode, as well as the pilot igniter wire being damaged. Error code 11 basically shows the problem with the ignition - no ignition. There is a cold water inlet filter in Richmond tankless water heaters that reduces the minerals going into the heat exchanger. Water heater worked perfectly for 36 hours. Reset the control using the ON/OFF switch on the gas control valve. Test results have shown that a tankless gas water heater costs about 40% less to operate than an electric water heater, and about 30% less than a natural gas water heater. Start very cautiously by checking out the area around the FVS and make sure that there are no harmful gases present. Insure manifold gas pressure is present and within requirement. Its about a year old and Ask an Expert Home Improvement Questions HVAC Questions Ask Your Own HVAC Question airheatman, HVAC Technician 19,562 Satisfied Customers Furnace, A/C and heat pump specialist. The gas control thermostat is at fault here. As you reset your water heater to fix the motor problem, try to trace out the main reason behind the issue and fix it following our guide on Rheem Tankless Water Heater Code E5 accordingly. Remove the upper element protective cover at the top and the insulation. Immediately depress the piezo-electric spark generator button several times until the pilot is lit. Thanks in advance, James --- Jadnashua To resolve the issue, try the following steps: It indicates that the flame signal sensed out of proper sequence. In 2015, new efficiency standards were enacted that required many manufacturers to increase the size of their water heaters. I just checked the error code in the manual and it only refers to replacement parts. Its a safety device and it automatically breaks the power circuit to the heating element to prevent scalding. Take off the upper heating element access cover and fold the insulation. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. Correct the wiring and see if that solves the issue. Electrical polarity to the unit is incorrect. Once you replace the faulty thermistor, the error code should disappear and your heater should work fine. Find the heater circuit by heading over to the electric panel. If doing it doesnt solve the problem or the electrode wasnt dirty in the first place, inspect the pilot tube for dirt. The next thing to check is whether the Wi-Fi is connected. Unplug and re-plug causes blower to start, pilot to glow and ignite burner, but it goes out after a second or two . What is the Richmond Hybrid Electric Heat Pump Water Heater all about? David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. This saves space and the cost of venting. Check that the water heater is securely connected to earth ground. Tankless products also have a longer life; lower operating costs, precise delivery temperature, and can be installed in many locations where a storage water heater may not fit. Slightly depress the gas control knob and turn clockwise to OFF position. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. It indicates water temperature sensor failure, It indicates Combination Gas Control failure. Its a device thats meant to protect the heater from overheating. Reset the water heater once youre done so that the code disappears. Far left led and A and B leds are lit. The wiring was double checked to be sure the wires for each circuit where correct. You can use a vacuum cleaner on the burner and floor shield inside the water heater. More about us. Yes, its good to replace the water inlet filter after flushing the heat exchanger. The Richmond Hybrid is also EnergyStar Compliant and may qualify you for a local or utility rebate. The jacket holes can also be obstructed and cause this issue. Inspect the combustion air-inlet and vent systems. Youll find the neutralizer in that area. Power Supply Issues. Richmond is one of the reputable brands, with several quality appliances on offer. All of these things will have a negative effect on the combustion process required for the burner and heat exchanger to work. Minnesota. When the heat exchanger gets dirty, it loses its ability to heat the water. Poke it with a wire and try to get it out. Once you successfully rule that out, chances are that it was a faulty reading. Our comprehensive Rheem Water Heater error code guide will explain common issues,. The standard was intended to enable homeowners to compare the efficiency one water heater to another. Turn on the manual gas shut-off valve near the water heater. While the previous code indicated that the pressure switch was stuck closed, the three flashes code represents that its stuck open. Open a hot water faucet or lift the handle on the relief valve to admit air to the tank. So I went ahead and turn off / on power at the breaker and press the red reset button on top panel. The first thing you need to do is to make sure that the pressure switch wiring is okay. If it goes out, repeat steps 3 to 9. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. This feature improves the energy efficiency of the water heater. The Combination Gas Control (Thermostat) has a built-in safety shut-off device that is designed to shut off the gas supply to the burner if the pilot is extinguished for any reason. Tankless water heaters can provide a continuous supply of hot water, while a tank will run out of hot water. Table of Contents We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. Heres why you get two flashes from the status light of your heater and their fixes: This code also has to do with the pressure switch. Besides that, it can also be the result of improper installation of the heater that leads to venting blockage. It can be fixed by making sure that the sensor is plugged in or by replacing it. Check to make sure it is plugged in. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. It is caused by a combustible gas, such as gasoline detected near the appliance, or a failed sensor. It also has a first-year in-home labor warranty. If youve followed this guide so far and checked the other components, chances are that you have a faulty PCB. Before removing the anode rod, make sure the cold water supply is turned off. Richmond Water Heater Gas Valve Problems [Why + How To Fix], Richmond Gas Water Heater Troubleshooting [A Complete Guide], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions], Richmond Tankless Water Heater Code 13 [Reasons + Solutions], Richmond Tankless Water Heater Code 11 [Why+ How To Fix], Richmond Tankless Water Heater Code 12 [Why+ How To Fix]. Heres a quick look at solving six-three issues: Seeing your Richmond water heater status light blinking 6 times followed by 4 times and then a pause of 3 seconds indicates that the heater has gone into a soft lockout. It indicates that the pressure switch is stuck closed. Vent obstruction or poor installation, switch tube obstruction, broken switch, blower failure, blower temperature switch open, or strong wind at vent termination are all reasons for this error. Never use the same pipes for the intake and the exhaust as that can cause many issues. Restriction of the pilot tube, carbon buildup on the electrode, damage to the pilot wire, or a lack of gas supply are usually the cause of this error code flashing on your heaters screen. Connect the multimeter leads to the black and yellow wires. This indicates there is a problem with the internal circuit. When removing anode rode, first make sure the cold water supply is turned off. Gas Issues. If anything goes wrong with it, a lot of issues can occur in your water heater. At least once a year, lift and release the lever handle on the temperature pressure relief valve to make sure the valve operates freely. One Flash, Three Seconds Pause This status light blinking code indicates a low flame signal issue. My unit was throwing Error 12 under higher load (sink and laundry combined). Youll have to take it out from the heater to do that. Heres a quick summary of what causes one flash and their fixes: Its also a very common status light error code in Richmond heaters. If the TCO still gets tripped, youll have to replace the thermostat. We have a full line of standing pilot, intermittent spark, direct vent, sealed combustion and high efficiency commercial water heaters. Also, check the outdoor combustion air-inlet and vent system terminals to make sure there are no obstructions, and that there is no damage nearby caused by condensate. Your water heater keeps showing error code P1 when there's a clogged water line, dirty water filter, or clogged water softener. In case the error persists, you may need to replace the pilot assembly. If your problem is still not fixed, the pilot light is the culprit. Every water heater should have separate venting for it. You need to replace the PCB to get rid of the error code when it goes bad. Turn the gas control knob counter-clockwise to the ON position. Once you clean the heat exchanger and reset your tankless water heater, the error code 29 should go away. Like other fault codes on the . Check the outdoor combustion air-inlet and vent terminals to make sure that there are no obstructions, and that there is no damage nearby caused by condensate. Locate the PCB and remove the screws connected to it. Faulty Thermistor. This is an exclusive feature of the Richmond tankless water heaters. Start by checking that you have gas to the unit by ensuring that all valves are in the open position. Hopefully, youll be easily able to diagnose the issue in your case and fix it as well with the help of this guide. Disconnect the PCB from the multi-pin connectors. Get answers to all the most frequently asked questions (FAQs) about Heating, Cooling & Water Heating. More often than not, this issue is caused by carbon deposits on the electrode. Tighten it firmly and connect it with the wires. Turn the gas control knob counter-clockwise to the PILOT position. First things first check the gas supply. Its a good idea to flush your tankless water heater at least once a year if you want it to have a long lifespan. pxe for dummies 8 in WC of pressure at the heater.. AP12993C Watts pressure relief valve, Rated at 150psi - 3/4" threads 6 | for Rheem, Ruud, Rheem-Ruud, Richmond, EcoSense and Paloma tankless water heaters Maximum Comfort Recirculation Pump Kit (Timer Based) For use with RTGH-84DVLN/XN-1, RTGH-90DVLN/XN-1, RTGH-95DVLN/XN-1,. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. To remedy the problem, clean the air inlet filter, air fan and exchanger fins. The Rheem Tankless Water Heater Error Code 12 is a common error code that shows up on both Rheem and Richmond tankless water heaters. Communication error or issues with Wi-Fi connectivity. In case you have any questions, leave us a comment below. Save my name, email, and website in this browser for the next time I comment. Inspect the gas venting system and the chimney. It means that the heater has achieved the desired temperature and theres no longer any call for heat. Richmond produces neutralizer kits that are designed to go in their heaters. Establish a routine preventative maintenance program and make sure you are following it. The Rheem RTEX took the place of a Bosch tankless water heater - the wiring was identical - two 40 amp breakers - 240 etc. I know that is perfectly normal behavior if you're demanding too much hot water. It was pitched to the exterior that ended in a vertical 90 out a wall. Nothing's fixed it so far. Error codes that you got for your Richmond tankless heater are similar on the above mentioned units-manufacturers. However, if you have a faulty FVS, it can get tripped again. What is Rheem Tankless Water Heater Code 11. Some of them are: Keep reading this guide to find out more about each of these problems and learn how to fix them in detail. There is a fault with your thermal wall if this error code is showing up. Youll have to replace it if you want a permanent solution. But if the gas pressure is fine and you still see the blinking status light, the next thing you need to check is the jacket holes. Wait 5 minutes to clear out any gas. Press and release the COOLER button until the desired setting is reached to decrease the temperature. It leads to an overall weak flame and you cant get to your desired temperature. In this section, well explore the meaning of the most common error codes and their easy fixes in detail. If the pilot still fails to light and you get the blinking code, replace the pilot assembly. Chlorinate the water supply as a way to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. If the error code was created by a faulty PCB, itll go away at this stage. Air in gas line- Contact a qualified service technician to purge the air from the gas line. Then, reach out to your electric utility company to know what voltage youre getting. Choosing a water heater is based on your family size and how much hot water you will use in one continuous hour. Open the drain. Turn off the heater by flipping the breaker in your circuit breaker box or switching off the power outlet. 0 back, 1/2 sides, 12 top, 12 bottom, and 12 front. To fix the issue, try the following troubleshooting steps: This error code indicates that there is a problem with the internal circuit. With that said, all the other blinking codes well talk about here represent that something is wrong with your heater. FV sensor detected presence of flammable vapors. If that doesnt work, replace it and thatll solve this issue. Unscrew the heating element and pull it out. Increase supply voltage to rated voltage. The combination gas control was set at its lowest setting before the water heater was shipped from the factory to comply with safety regulations. Make sure the flammable vapor sensor is not blocked or obstructed. Turn on the gas supply and/or increase the inlet gas supply pressure. To clear the error, try these troubleshooting steps: This indicates an error in the hot surface ignitor circuit. Heres a quick glance at these blinking codes and their solutions: If the LED light in the heater stays solid red, it usually means one of these issues: The way to fix this code depends on the reason that triggered it in the first place. Attach a garden hose to the drain valve on the water heater and direct the stream of water to drain. Drain the water heater and piping if they might be subjected to freezing temperatures. For example if you want Hot Water to come on Once between 8pm -10pm, but you want Heating to come on Twice between 6am - 7am, and 8pm -10pm, you have to do the following: Set Timer 1 to 8pm - 10pm, and set Timer 2 to 6am -7pm. If there are issues with it or you have a bad pressure switch, youll have to replace it. All you have to do to get rid of this error code is to make sure that the tank is completely filled with water and recycle the power to it. The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. The pilot burner should be cleaned or replaced in this case. Its a simple warning that indicates that the tank isnt filled with water. This problem usually happens due to the pressure switch tube being blocked or the pressure switch going bad. Make sure the vent connector from the draft hood to the chimney is properly positioned and securely attached. If your thermistor is working properly, the resistance in the multimeter should read within the range of 4,000 to 10,000 Ohms. First, you should check the thermal wells wiring connection. Copyright 2023 Grid Sub | Fuzion BlogbyAscendoor | Powered by WordPress. Next, verify the altitude settings show your proper location. It is most likely lower than needed. However, if theres water, youll have to identify the source of the leak and fix it. Defective PCB. 2100 Milwaukee Avenue Burlington 53105 262-767-0857 Menards 369 East Route 173 Antioch 60002 847-395-0147 Menards 4850 Route 14 Crystal Lake 60014 812-466-5355 Menards 1400 S Us Highway 12 Fox Lake 60020 812-466-5355 Find More Stores Nearby Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. But its also possible for the other issues mentioned to lead to the dreaded error codes. All Right Reserved by HeaterFixLab. As the heat exchanger itself got blocked, the water filter is severely clogged at that point, and replacing it is the right thing to do. Establish and follow a routine preventative maintenance program. Descaling the heat exchanger is an easy job. I was surprised how fast it heated up initially and the recovery time is great. There are many potential issues that can cause the red light to blink twice. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Check proper connection of line neutral and hot wires. This is located near the top of the water heater. Put the insulation and cover back in their places. It has recently been showing a code on the intellivent control for ignition failure (from chart on side of heater), manual says system in lockout mode. First, open the lower element cavity and connect the leak sensor if it was disconnected. A water heaters tank can act as a settling basin for solids suspended in the water. If thats not it, keep in mind that a faulty blower and a temperature switch thats stuck open can also cause this status light blinking code. You will thus need to set the desired water temperature. Heres how you can deal with the eight-three flashes in short: This blinking light code represents a problem with the gas valve. Unfortunately, thermistors are prone to failing. This water heater uses heat pump technology to achieve a 3.55 uniform energy factor. Several Richmond water heaters already fit within the new NAECA standards, and others were made compliant without significantly increasing their size. The good thing about these heaters is that they wont work before filling the tank with water. Lastly, check the valve error codes. This error code shows up when your Richmond Power Vent water heater has an ignition failure or lockout. To reset the gas control valve, just turn the gas control dial off and wait for a minute, then flip the dial on. If you smell gas, stop and dont try to light any appliance, touch any electric switch, or use any phone in your building. The last potential culprit behind the issue if unclogging the jacket holes dont work is the pilot assembly. You need to make sure that all faucets are closed. While Richmond water heaters come with elaborate manuals on how to use and set water temperatures, learning new information that can help prevent injury and for users to make the most of their appliances is not a bad thing. Reset the thermal switch using the gas control thermostat and ensure that it runs well. In some Richmond gas heaters, the status light will blink 9 times. Rheem fault code 05 - Indicates imperfect combustion. It means that the heater is calling for heat and its trying to achieve the desired temperature. Allow several gallons to flush through the discharge line to an open drain. One or two of the temperature indicators will light up, and will only remain on for 30 seconds if no further buttons are pressed before the control goes back to sleep mode.
